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Fireflies.ai vs Gong
| Compare | Fireflies.ai | Gong |
|---|---|---|
| Monthly | 18 | — |
| Annual | 120 | 1600 |
| Free plan | yes - 400 min/team storage, unlimited transcription | no - demo and custom quote only |
| Best for | Sales and customer success teams that want meeting transcripts and summaries synced automatically into their CRM. | Sales leaders and revenue teams that want conversation analytics and deal insights across the team. |
Fireflies.ai
- Transcription is unlimited even on the free plan, which is generous compared with per-minute competitors.
- CRM sync pushes notes and action items into tools like Salesforce and HubSpot without manual copying.
- Per-meeting summaries and action items save time after every call.
- It works across several video platforms, so you do not have to change where your team meets.
Gong
- It analyzes calls at scale to find patterns in what closes and what stalls deals.
- Managers get visibility into the whole team's conversations, not just individual calls.
- Deal and pipeline insights connect conversations to revenue outcomes.
- Coaching and forecasting features target the parts of sales that are hardest to measure.
Sales and customer success teams that want meeting transcripts and summaries synced automatically into their CRM. — Fireflies.ai. Sales leaders and revenue teams that want conversation analytics and deal insights across the team. — Gong.